Ketamine clinic billing

Ketamine clinic billing software built to get you paid.

Ketamine billing is its own beast — off-label IV/IM, out-of-network claims, mixed cash and insurance, fiddly coding, and prior auth on every claim. Statelayer is billing software built specifically for ketamine clinics, working alongside the EHR and biller you already use. Fewer leaked claims, faster pay, and no more billing spreadsheet.

Why ketamine billing is hard

Generic billing tools were never built for this.

Ketamine clinics live in the gaps that general practice-management and EHR billing modules leave behind. IV/IM ketamine is usually off-label and cash-pay; Spravato runs through insurance; and most clinics do both at once — often entirely out-of-network, where every claim means chasing EOBs payer by payer and payments sometimes go straight to the patient instead of the practice. Coding leans on infusion codes, drug codes, modifiers, and place-of-service rules that are easy to get wrong.

So teams patch the gaps by hand — spreadsheets for claims and prior auths, one-off superbills, payer-by-payer chasing, and underpayments that quietly slip through. At $400–800 a session and $3,000–6,000 a series, even a few leaked claims a month is real money. Billing done right, for ketamine specifically, is the whole point of Statelayer.

What it does

Built around how ketamine clinics actually get paid.

Ketamine-aware coding

Coding built around the infusion codes, drug codes, and modifiers ketamine claims depend on — with AI-assisted checks that flag gaps, so clean claims go out the first time.

Prior authorization tracking

Every authorization tracked from request to approval, so a missing auth never quietly turns into a denied claim.

Cash, insurance & out-of-network

Superbills for cash-pay and claims for insurance — in-network or out — in one workflow. The mixed billing reality of IV/IM and Spravato, handled in one place, including payments that payers send directly to patients.

Denials & underpayments

AI-assisted review helps surface underpaid and aging claims instead of letting them slip through, so your team can work appeals before the money is gone.

Claims pipeline visibility

One view of every claim from submitted to paid — days-to-pay, clean-claim rate, and open A/R at a glance.

Works with your EHR

Billing runs alongside the EHR you already use — integrations with EHRs like Osmind pull visits straight into the billing pipeline. Keep your system of record.

A look inside

Your billing, visible at a glance.

From the work queue to collections, see exactly where every claim stands. Sample data shown.

This month
Billing performance
Collected
$1.84M
▲ 12.4%
Days to pay
24.6
▼ 3.1 d
Clean claims
94%
▲ 2 pts
Open A/R
$312K
▼ 8.7%
Claims pipeline
128 active · $186.4K in flight
Updated just now
Submitted37
Patient A.
Visit 03/15
Submitted$1,560
Patient B.
Visit 03/14
In review$1,320
EOB29
Patient C.
Visit 03/11
Underpaid$1,475
Patient D.
Visit 03/10
Ready$1,425
Paid22
Patient E.
Visit 03/08
Paid$1,300
Patient F.
Visit 03/06
Paid$1,600
Review queue
Awaiting EOB review
PatientPayerBilledAgingStatus
Patient A.Visit 03/11Payer 1$1,56041 dUnderpaid
Patient B.Visit 03/10Payer 2$1,32028 dReady
Patient C.Visit 03/09Payer 3$1,47522 dPaid in full
Patient D.Visit 03/05Payer 1$1,6009 dPaid in full
Works with your biller

Already have a biller you like? Keep them — and finally see what they see.

Statelayer doesn't replace your external biller or billing team — it gives them a better place to work than a shared spreadsheet. Your biller works claims through clear submit, EOB, and denial queues, and your practice gets real-time visibility, tracking, and analytics on top of the collections they're already doing.

  • One queue per stage — submit, EOB, denial — so nothing sits forgotten in a spreadsheet row.
  • Real-time visibility — see exactly where every claim stands without asking your biller for a report.
  • Analytics for free — because the data is structured, payer performance, aging, and collections reporting come built in.
Goodbye, spreadsheet

Move your billing out of the spreadsheet — history included.

Most ketamine clinics run billing on a spreadsheet — sometimes two, one for the office and one with the EOBs attached. It works until it doesn't: no statuses, no follow-up dates, and month-end means crawling every row by hand. Statelayer replaces the spreadsheet with a structured workflow, and we help migrate your existing data in so day one isn't a blank slate.

  • We migrate your data — your spreadsheet history comes with you, so reporting works from day one.
  • A status on every claim — submitted, underpaid, denied, paid — instead of a column someone remembers to update.
  • Patient balances tracked — when out-of-network payers pay the patient, see who owes what and when you last followed up.
No rip-and-replace

Keep your EHR. Statelayer handles the billing alongside it.

The biggest reason clinic-software deals stall is the fear of migrating off the system of record. Statelayer sidesteps that entirely: it's the billing layer that works next to whatever EHR you already run, so you can be live in days, not months.

  • No migration. Your EHR stays your EHR; Statelayer takes the billing.
  • Integrates with your stack — EHRs like Osmind and CRMs like Salesforce sync visits and patient data automatically.
  • Built only for ketamine clinics — IV/IM and Spravato, cash and insurance, in- and out-of-network.
  • Pairs with scheduling. See ketamine clinic scheduling software →
Why it's worth it

The ROI is easy to quantify.

With high revenue per claim, tightening billing is one of the most direct ways a ketamine clinic protects margin. Statelayer is built to move three numbers your owner and office manager already watch:

  • Fewer leaked claims — catch underpayments and missed auths before they cost you.
  • Faster days-to-pay — clean claims and a clear pipeline get money in sooner.
  • Less admin — fewer spreadsheets and manual workarounds eating staff hours.
Common questions

Ketamine clinic billing, answered.

How does Statelayer handle ketamine CPT coding?

Ketamine billing involves CPT coding, modifiers, and a separate drug code, and the exact codes depend on the treatment type (IV/IM versus Spravato), your documentation, and each payer's rules. Statelayer is built around ketamine-specific coding so the right codes and modifiers are applied consistently and kept current as payer rules change. Clinics should always confirm coding with their own payers.

Is ketamine treatment covered by insurance?

IV/IM ketamine is generally used off-label and is often cash-pay, while Spravato (esketamine) tends to have better insurance coverage. Most clinics run a mix of cash and insurance. Statelayer is designed to handle both — cash-pay superbills and insurance claims — in one billing workflow.

Does Statelayer replace my EHR?

No. Statelayer handles billing alongside the EHR you already use. There's nothing to rip out or migrate — it slots in next to your system of record, which is the no-rip-and-replace approach that makes it fast to adopt.

Can it handle both cash-pay and insurance billing?

Yes. Ketamine clinics typically mix cash-pay (especially for IV/IM) with insurance (often Spravato and some IV cases). Statelayer handles superbills, claims, prior authorizations, and patient responsibility together, instead of forcing your team to juggle separate tools and spreadsheets.

How does Statelayer reduce claim denials and underpayments?

By applying ketamine-aware coding up front, tracking prior authorizations from request to approval, and giving your team one view of every claim from submitted to paid — so underpayments and aging claims surface instead of slipping through. The goal is fewer leaked claims, faster days-to-pay, and less manual rework.

Does Statelayer handle out-of-network billing?

Yes — out-of-network is the norm for many ketamine clinics, and Statelayer is built for it. Every claim and EOB is tracked payer by payer, underpayments surface instead of slipping through, and when a payer sends payment directly to the patient, Statelayer tracks the outstanding balance and your follow-ups until it's collected.

We already have an external biller — does Statelayer replace them?

No. Statelayer supplements your biller rather than replacing them. Your biller works claims through Statelayer's submit, EOB, and denial queues instead of a shared spreadsheet, and your practice gets real-time visibility, tracking, and analytics on top of the collections work they already do well.

Can we move our billing spreadsheet into Statelayer?

Yes. We help migrate your existing spreadsheet data into Statelayer, so your claim history, EOBs, and balances carry over and reporting works from day one. From there, every claim has a status and a queue instead of a row someone has to remember to update.

Have more questions? Reach out →

See where your ketamine billing is leaking.

We'll walk through how you handle coding, prior auth, and collections today — and where the money is slipping through. Not a pitch, just a real teardown.

Reach out →